Overview
- CPD Assured – Assured by the CPD Certification Service
- Expert-Designed Content – Developed by our in-house subject matter experts
- Interactive Learning – Engaging activities and interactions help reinforce key learning
- Focused, Effective Learning – Course content is structured to make learning clear, relevant and efficient
- Quick to Complete – Most learners finish in approximately 180 minutes
- Learn on Any Device – Access the course on a PC, tablet or smartphone
- 24/7 Access – Access the course and management dashboard at any time
- 100% Online – Complete the course and final assessment online
- Free Assessment Retake – Retake the final assessment at no additional cost if needed
- Instant Certificate – Download your course certificate on successful completion
- Verifiable Certificates – Certificates can be checked using our online Certificate Checker
- Monitor Learner Progress – Use the dashboard to track course completion
- No Hidden Charges – All course fees are included
Aim
The aim of this course is to develop and reinforce managers’ understanding of sexual harassment in the workplace, including how to recognise inappropriate behaviour, assess its impact, identify emerging risks, and respond appropriately and proportionately.
The course also aims to strengthen managers’ awareness of their legal and organisational responsibilities, professional boundaries, workplace standards, and the importance of taking early action when concerns arise.
By building practical knowledge and confidence, the course supports managers in applying policies consistently, challenging inappropriate behaviour, supporting those affected, escalating concerns when necessary, and helping to create a safe, respectful, and inclusive working environment.
Learning outcomes
By the end of this course, learners should be able to:
- Explain what sexual harassment means in a workplace context and why impact may matter more than intent.
- Recognise verbal, non-verbal, physical, and online or digital forms of sexual harassment.
- Identify subtle, repeated, cumulative, or escalating behaviours that may create discomfort or a hostile working environment.
- Distinguish between respectful workplace interaction and behaviour that may be inappropriate, unwanted, or unlawful.
- Recognise who may experience or carry out sexual harassment and the work-related settings in which it may occur.
- Describe the potential impact of sexual harassment on individuals, teams, workplace culture, and organisations.
- Explain managers’ responsibilities and relevant employer duties under UK law.
- Recognise early warning signs, power imbalances, patterns of behaviour, and higher-risk situations.
- Take appropriate and proportionate action when inappropriate behaviour or concerns arise.
- Determine when a concern should be managed informally, formally reported, or escalated.
- Respond appropriately to disclosures, including listening without judgement, managing confidentiality, preserving information, and seeking advice.
- Apply workplace policies and standards fairly and consistently while helping to create a safe, respectful, and inclusive workplace.
Welcome to Your Course
- Why sexual harassment awareness matters for managers
- How managers influence behaviour, safety, and workplace culture
- The consequences of failing to recognise or address concerns
- The importance of early, appropriate, and proportionate action
- Course aims and learning outcomes
- How the course and activities will work
Module 1 – Understanding Sexual Harassment
- The workplace definition of sexual harassment
- Why impact may matter more than intent
- Key characteristics of unwanted sexual behaviour
- Acceptable workplace interaction and common misconceptions
- Verbal, non-verbal, physical, and digital forms of harassment
- Who can be affected and where harassment can occur
Module 2 – The Manager’s Role in Prevention
- How managers shape workplace behaviour and culture
- Setting the tone through everyday actions and communication
- Establishing clear expectations and professional standards
- Challenging inappropriate behaviour promptly
- Preventing concerns through visible and proactive management
- Applying standards consistently and fairly
Module 3 – Legal and Organisational Responsibilities
- Sexual harassment protections under the Equality Act 2010
- Employer duties to take reasonable preventative steps
- Organisational liability and individual accountability
- The manager’s role in applying policies and procedures
- Fair, impartial, and consistent decision-making
- When to seek advice from HR or other specialists
Module 4 – Recognising Risk and Taking Early Action
- Early warning signs and changes in workplace behaviour
- Power imbalances and higher-risk situations
- Identifying repeated, cumulative, or escalating conduct
- Using risk assessments to identify and reduce potential harm
- Taking appropriate and proportionate early action
- Knowing when concerns should be formally escalated
Module 5 – Responding to Concerns and Disclosures
- Recognising when behaviour may have crossed a line
- Listening calmly, respectfully, and without judgement
- Explaining the limits of confidentiality
- Recording concerns and preserving relevant information
- Supporting those affected while remaining impartial
- Following reporting and escalation procedures
Module 6 – Managing Situations and Creating a Respectful Workplace
- Addressing inappropriate behaviour in the moment
- Holding appropriate conversations with those involved
- Challenging excuses such as humour, banter, or good intentions
- Managing concerns involving employees and third parties
- Preventing retaliation, victimisation, and recurrence
- Promoting respectful communication and professional boundaries
The End of Course Assessment
- Assessment Included – The assessment fee is included in the course price, with no additional charges
- 100% Online – Complete the assessment online with no need to attend a training centre
- Multiple-Choice Assessment – Questions are based on the course content
- 80% Pass Mark – Learners must achieve a score of at least 80% to pass
- Free Retakes – Retake the assessment at no additional cost if needed, provided the course is completed within six months of enrolment
- Instant Certificate – Learners can download their certificate as soon as they successfully pass the assessment
- Coordinator Access – Course coordinators can also download certificates through their dashboard once learners have passed
Purchasing your course(s)
You can purchase your course(s) online using a debit/credit card. To purchase online, simply select how many users you want the course(s) for, then click on the ‘Add to basket’ button on this page.
You can purchase your course(s) over the phone using a debit/credit card. To pay over the phone, please call 0333 733 1111 between 0900 and 1700 hours Monday to Friday to talk to one of our Support Team.
Please contact us at support@hsqe.co.uk if you would rather pay by BACS transfer. You will need to provide in the email your name, postal address, email address, what course(s) you require and the quantity of courses that you require. We will issue you with an invoice and contact details.
Receiving login details (online and phone purchases)
You will be sent an email from no-reply@myvitalskills.co.uk once you have made you purchase online or over the phone. Please check your email SPAM / JUNK folder if you do not receive the email as it may get blocked by your email firewall. If you have not received it within one hour, and it is not in your SPAM / JUNK folder, you can email support@hsqe.co.uk for a duplicate copy to be sent to you.
If you are a returning customer or have purchased multiple courses, the email will contain details of how to access your Training Coordinators Dashboard. If you are a new user that has purchased a single course, the email will contain details of how to go straight to your course. You should add no-reply@myvitalskills.co.uk to your email safe-senders list to prevent future emails from us also being blocked.
Enrolling multiple learners onto courses
If you are a returning customer or have purchased multiple courses, you will be able to enrol your learners onto their courses using the Training Coordinators Dashboard that we provide you with. You will be sent individual login details for each learner that you enrol. These details will also be sent in an email from no-reply@myvitalskills.co.uk . You will need to pass the login details onto the learner.
Course access
The course materials will work on any internet-enabled device running an up-to-date internet browser. Each student will have 190 days from the date of enrolment to log on and complete their course. The course does not need to be completed in one sitting. Students can log out and return any time up until the course is completed or until the 190-day access expires. The course cannot be accessed after the 190 day expiry.
Suitable internet browsers
Both our courses and the dashboard will work on any modern web browser, for example Chrome, Edge, Firefox and Safari. You should ensure that they are fully updated. Internet Explorer should not be used because it is no longer supported by Microsoft and so may be unstable.
Course certificate
On successful completion of the course and end of course assessment, both the student, and the coordinator, can download the course certificate.
Course expiry
Courses not allocated to students will expire after 12 months from purchase.
Courses allocated to students will expire on completion of the course or after 190 days from the original enrolment (whichever is sooner).